Your privacy matters to us. This Privacy Policy explains exactly what personal information phtaya.ph collects, why we collect it, how we use and protect it, and what rights you have as a player under Philippine data privacy law.
Privacy at a Glance
These highlights summarize the key principles of our Privacy Policy. They do not replace the full legal text below — please read the complete policy for all the details.
Every piece of data you transmit to phtaya.ph — from your phtaya.ph login credentials to your payment details — is protected by 256-bit SSL encryption, the same standard used by major Philippine banks like BPI and BDO.
phtaya.ph does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate your account, process transactions, and improve your experience on the platform.
phtaya.ph processes all personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC) of the Philippines.
We only collect the personal information that is strictly necessary to operate your phtaya.ph account, verify your identity, process payments, and comply with our legal obligations. We do not collect data beyond what is needed.
Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data held by phtaya.ph. You may also object to certain types of processing and withdraw consent at any time.
Your personal data is stored on secure, access-controlled servers. phtaya.ph implements strict internal access controls, ensuring that only authorized personnel with a legitimate business need can access your account information.
This Privacy Policy ("Policy") describes how phtaya.ph ("we," "us," "our," or "the Platform") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "Data Subject") who access or use the phtaya.ph website and online gaming platform available at phtayaph.app.
phtaya.ph is committed to protecting the privacy and personal data of all its players, particularly those based in the Philippines. We process personal data in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
Scope: This Policy applies to all personal data collected through the phtaya.ph website, mobile interface, customer support channels, and any other touchpoint through which you interact with phtaya.ph. By registering an account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with phtaya.ph.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, phtaya.ph acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes in connection with the operation of the phtaya.ph platform.
As Personal Information Controller, phtaya.ph determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently, and in a manner consistent with your rights as a data subject under Philippine law.
Data Protection Officer (DPO): phtaya.ph has appointed a Data Protection Officer responsible for overseeing compliance with this Policy and applicable data privacy regulations. You may contact our DPO directly for any privacy-related concerns. Contact details are provided in Section 13 of this Policy.
phtaya.ph collects personal information that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect are described below.
When you register a phtaya.ph account or interact with our platform, you may provide us with the following information:
When you access phtaya.ph, certain technical data is collected automatically through our systems and third-party analytics tools:
In certain circumstances, phtaya.ph may receive personal data about you from third parties, including:
Sensitive Personal Information: Where phtaya.ph collects sensitive personal information as defined under the Data Privacy Act (such as government ID numbers), we apply heightened security measures and process such data only to the extent strictly required for identity verification and regulatory compliance purposes.
phtaya.ph uses the personal data it collects for the following specific, legitimate purposes. We do not use your data for any purpose that is incompatible with those listed below without first obtaining your consent.
| Purpose | Data Used |
|---|---|
| Account registration & management | Identity data, contact data, account credentials |
| Identity verification (KYC) | Identity data, verification documents, date of birth |
| Processing deposits & withdrawals | Financial data, identity data |
| Providing gaming services | Account data, usage data, device data |
| Customer support | Contact data, communications, account data |
| Fraud prevention & AML compliance | Identity data, financial data, network data, usage data |
| Responsible gaming monitoring | Usage data, betting history, account data |
| Platform improvement & analytics | Usage data, device data, cookie data (anonymized) |
| Marketing communications (with consent) | Contact data, usage data, preferences |
| Legal & regulatory compliance | All categories as required by applicable law |
Where phtaya.ph sends you marketing communications — such as promotional offers, bonus notifications, or game recommendations — we will only do so where you have provided your explicit consent during registration or through your account notification settings. You may withdraw your consent to marketing communications at any time by updating your preferences in your account settings or by contacting our support team.
Under the Data Privacy Act of 2012, phtaya.ph processes your personal data on one or more of the following legal bases:
phtaya.ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We engage trusted third-party service providers who process personal data on our behalf and under our instructions, including: identity verification and KYC providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and cybersecurity services. All service providers are contractually bound to process your data only as instructed by phtaya.ph and to maintain appropriate security standards.
phtaya.ph may disclose your personal data to regulatory bodies, law enforcement agencies, or other government authorities where required to do so by applicable Philippine law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments, and any reporting obligations to PAGCOR or the Anti-Money Laundering Council (AMLC).
In the event of a merger, acquisition, restructuring, or sale of all or part of phtaya.ph's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy practices of the acquiring entity before your data is transferred and becomes subject to a different privacy policy.
Cross-Border Transfers: Where personal data is transferred outside the Philippines — for example, to cloud infrastructure providers — phtaya.ph ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and NPC regulations on cross-border data transfers.
phtaya.ph uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and deliver a personalized experience. A cookie is a small text file placed on your device when you visit the phtaya.ph website.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling strictly necessary cookies may affect the functionality of the phtaya.ph platform, including your ability to log in and access your account.
phtaya.ph retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following retention periods apply:
Upon expiry of the applicable retention period, phtaya.ph will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
phtaya.ph implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phtaya.ph will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with the Data Privacy Act of 2012 and NPC Circular No. 16-03.
Your Role in Security: While phtaya.ph takes extensive measures to protect your data, you also play an important role. Keep your phtaya.ph login credentials confidential, use a strong and unique password, enable two-factor authentication, and contact our support team immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by phtaya.ph. To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 13.
phtaya.ph will respond to all data subject rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and we will notify you of any such extension.
The phtaya.ph platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. phtaya.ph does not knowingly collect personal data from individuals under the age of 21.
During the registration process, all applicants are required to confirm that they are at least 21 years of age. phtaya.ph conducts age verification checks as part of its KYC process and will immediately close any account found to belong to a person under the age of 21, with any funds held in such an account handled in accordance with applicable regulations.
If you are a parent or guardian and believe that your child has registered an account on phtaya.ph or provided us with personal data without your consent, please contact our Data Protection Officer immediately using the contact details in Section 13. We will take prompt action to investigate and, where confirmed, delete the relevant data and close the account.
phtaya.ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, we will notify registered players by email to their registered address and/or by posting a prominent notice on the phtaya.ph platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how phtaya.ph protects your personal data. Your continued use of the platform following the effective date of any amendment constitutes your acknowledgment of the updated Policy.
If you do not agree with any changes to this Privacy Policy, you should cease using the phtaya.ph platform and may request the closure of your account by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by phtaya.ph, please contact our Data Protection Officer (DPO) or customer support team through the following channels:
phtaya.ph Data Protection Officer
Email: [email protected]
phtaya.ph Customer Support
Email: [email protected]
Live Chat: Available 24/7 via the chat widget on the phtaya.ph platform
Support Hours: 24 hours a day, 7 days a week, including Philippine public holidays
Our support and DPO teams are available in both English and Filipino. We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 days.
If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent regulatory authority responsible for enforcing the Data Privacy Act of 2012.
This Privacy Policy was last updated on January 1, 2026. All previous versions of the phtaya.ph Privacy Policy are superseded by this document.
Play with Confidence
Now that you know how we protect your privacy, explore everything phtaya.ph has to offer — from live dealer games to slots and sports betting. Must be 21 or older to play.